Microsoft Teams Innovations: Enhancing User Experience and Empowering IT Admins

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As the world shifts towards a more digitally connected workspace, Microsoft Teams is at the forefront of driving this transition. Focused on continual improvements and innovation, Microsoft has announced three significant updates aimed at enhancing user experience and empowering IT admins. Let's take a closer look at what these changes mean for the Teams user community.

Net Promoter Score (NPS) Survey for Teams Rooms on Windows

At the core of any product development process lies user feedback. With this principle in mind, Microsoft is introducing a Net Promoter Score (NPS) survey for Teams Rooms on Windows. This new feature will be rolled out starting from the end of June and is expected to be fully released by early August.

After the completion of this release, users will occasionally be greeted with a survey at the end of meetings. These surveys, purely voluntary, will appear on the room console, asking questions about the user's experience in the room. Respondents have the freedom to answer none, one, two, or all three questions.

Privacy is at the heart of this new feature - no personal information or email addresses are collected as part of the survey. The data collated is solely for Microsoft's consumption and can be shared with the IT admin via a support ticket, if necessary.

As for the frequency of these surveys, they will appear once every five days and only once per day. If not attended to, the survey will disappear from the console after a few seconds. In the future, Microsoft plans to introduce a control that enables IT admins to turn the survey feature on or off.

User-level IT Admin Policy for Collaborative Annotations

Understanding the importance of security and privacy, Microsoft has introduced a user-level IT admin policy for collaborative annotations. This policy allows admins to control whether some or all users in the company can use Collaborative Annotations. Existing controls through the cmdlet Set-SPOTenant-IsWBFluidEnabled that govern Annotations will influence Whiteboard as well.

This feature will begin rolling out in mid-June and is expected to be completed by late June. IT admins will be able to toggle Collaborative Annotations on or off from the Teams admin center in Meetings --> Meeting policies.

Attach Cloud Files in Chat and Channel from Teams Mobile

Microsoft is making file sharing easier on Teams Mobile. Users will soon be able to upload files from OneDrive to Teams Mobile chat and channel for iOS and Android. This feature will also display recent files, making it easier for users to attach their most frequently used files.

Screenshot of the file upload process in iOS. Two files from OneDrive, one Word document and one PowerPoint presentation, are selected for upload to Microsoft Teams.


To upload files, simply click on the '+' icon in any chat or channel message and then select the paperclip icon. This update will begin rolling out in late June 2023 and is expected to be complete by mid-July 2023.

With these updates, Microsoft Teams continues its pursuit of a more dynamic and user-friendly platform. By actively seeking user feedback, empowering IT admins, and making communication more effortless, Teams is setting a high standard in digital collaboration tools. Stay tuned for more updates and features that help you work better together, no matter where you are.

Location: London, UK

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